“I have used the services of Mr Xohan Duran of Squires and Duran for over 80% of my business and personal requirements in the field of plumbing and heating engineer services for more than 10 years. In this period that amounts to about 30 times. Whether the work has involved fixing a simple leak or the installation of a new gas fired boiler the quality and value of the work he has done has been great.
What I have particularly appreciated is that I can ring Xohan for help at any time of the day or night. He will honestly tell me when he is able to do the job requested and provide an estimate as soon as he can. He has got to know the tenants in the 2 properties I let out and he takes away all the hassle of arranging appointments to do the work at their convenience and satisfaction. I have not received any complaints from them about his work and one tenant specifically asked that I send Xohan rather than another engineer I also use. It saves such a lot of time when you can trust and rely on someone like Xohan. I am more than happy to recommend him to my friends seeking a plumber to do similar work to that he has done for me.”
“I think Xohan should be recognised for his Customer Service because: 1. He makes a point of being available when you need his services. 2. He is very knowledgeable about central heating and other plumbing matters and can offer alternative solutions. 3. He works methodically and is clean and tidy. 4. He is good at resolving problems and explains matters in layman’s terms.”